HP HP2-I47 : Selling HP PS Lifecycle Services 2023

  • Exam Code: HP2-I47
  • Exam Name: Selling HP PS Lifecycle Services 2023
  • Updated: May 29, 2026   Q&As: 32 Questions and Answers

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HP Selling HP PS Lifecycle Services 2023 Sample Questions:

1. A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)

A) Would you consider a lease-to-own solution?
B) How necessary is it for you to minimize capital expenditures?
C) Do you require security features such as hardware or BIOS protection?
D) How distributed is your workforce?


2. You want to attach HP Fix Services to a deal with a new customer.
Which questions should you ask to determine the pain points that the customer is experiencing? (Select two.)

A) What percentage of your budget is allocated to new hardware acquisition?
B) How much employee productivity is lost to device downtime due to failure or damage?
C) Do you currently have a security strategy in place for your PCs and other devices?
D) How do you decide when to acquire or retire the company's personal systems?
E) What does the company's roadmap for growth over the next ten years look like?
F) How do you deal with hardware support when employees are working remotely?


3. A customer is considering a refresh of the devices used by their employees and asks you about adding HP Care Packs for these devices.
What is an important consideration that you should discuss with this customer?

A) An HP Care Pack does not cover a device if the Care Pack was not bundled with the purchase of the device.
B) The HP Post Warranty Service can be purchased for HP devices up to a year after the Care Pack has expired.
C) HP Care Packs must be attached at the time of purchase or within 90 days of the purchase of the devices.
D) An HP Care Pack covers devices that are in good working condition; the HP Post Warranty Service covers devices that are no longer in good working condition.


4. An HP Power Services Partner needs to prepare a proposal for a customer interested in HP Lifecycle Services.
The customer has specific considerations and has asked the Partner to prepare separate proposals based on different variables.
What should the Partner use to create a business case for this customer?

A) HP presentation materials at HP Sales Central
B) A virtual reality (VR) environmental demo
C) The Value Management Office tool at ecosystems.US
D) Al-based insights on the customer's industry available from HP TechPulse


Solutions:

Question # 1
Answer: C,D
Question # 2
Answer: B,F
Question # 3
Answer: C
Question # 4
Answer: C

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