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A Microsoft badge on your resume opens conversations that a plain CV can't. The Microsoft Dynamics 365 Commerce Functional Consultant is the gate, and DumpsTests gives you MB-340 practice questions aligned with the official 2026 blueprint to get through it.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Commerce Functional Consultant |
| Exam Number: | MB-340 |
| Exam Format: | Drag-and-drop, Scenario-based questions, Multiple-choice, Case studies |
| Passing Score: | 700 (on a scale of 1-1000) |
| Exam Duration: | 120 minutes |
| Available Languages: | Japanese, English |
| Real Exam Qty: | 40-60 |
| Exam Price: | $165 USD |
| Related Certifications: | Microsoft Certified: Dynamics 365 Core Finance and Operations |
| Certificate Validity Period: | Retired June 30, 2023; certification valid for 2 years from issue |
| Recommended Training: | Microsoft Learn Self-Paced Learning MB-340T00 Instructor-Led Training |
| Exam Registration: | Microsoft Learn Exam Page Pearson VUE Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | Recommended: Knowledge of unified commerce operations, POS processes, and 6+ months experience with Dynamics 365 Commerce; MB-300 may be required for some paths |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-340/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage e-commerce | 15-20% | - Implement customer self-service and account features - Configure omnichannel inventory and order synchronization - Set up product publishing and online merchandising - Configure e-commerce site channels and navigation - Manage online checkout, payments, and shipping |
| Topic 2: Configure Dynamics 365 Commerce Headquarters | 25-30% | - Configure organizational hierarchies and shared parameters - Set up order fulfillment and distributed order management - Manage retail workers, address books, and notifications - Configure payment methods, gift cards, and charge codes - Configure prerequisites and commerce parameters |
| Topic 3: Configure and manage Dynamics 365 Commerce call centers | 10-15% | - Configure fraud detection rules and order holds - Create and configure call center channels - Set up product catalogs and scripts - Process call center orders and inquiries - Manage continuity orders and installment billing |
| Topic 4: Manage Point of Sale (POS) in Dynamics 365 Commerce | 15-20% | - Define return policies and transaction processing - Configure retail stores, registers, and devices - Manage cash management, shifts, and store operations - Configure offline mode and inventory visibility - Set up POS functionality, profiles, and permissions |
| Topic 5: Configure products, prices, discounts, loyalty, and affiliations | 25-30% | - Manage pricing rules, trade agreements, and price adjustments - Set up discounts, promotions, and coupons - Configure product hierarchy, attributes, and assortments - Configure customer affiliations and groups - Implement loyalty programs, reward points, and tier management |
Head to the vendor's official registration channels:
One detail worth checking at booking: the MB-340 exam runs Online proctored or onsite at Pearson VUE test centers, so choose the format you are most comfortable with.
The vendor officially recommends:
Take the courses for the theory, then switch to measurement: the MB-340 practice questions from DumpsTests — with auto-graded mock tests — show you what is actually sticking.
You're looking at 40-60 questions in 120 minutes. Do the math early, not in the exam room: decide your per-question pace, practice skipping hard items without panic, and finish at least two full timed mock tests — the DumpsTests engine grades them automatically in about a minute, so you get instant feedback on where your time goes.
Delivery is the easy part: pay, click the email link that arrives within a minute, and the MB-340 files download in about a minute — no extra software, no installation limits. If 2 hours pass with nothing, our support team will fix it. The refund side runs on clear rules: take the corresponding MB-340 exam within 60 days of purchase, and if you fail, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a 100% refund, processed within 7 days. Exams sat within 3 days of purchase don't qualify, candidate and payer names must match, and free or expired products are excluded. Prefer an exchange? Take two equal-value exam products free of charge and keep your original updates.
You need 700 (on a scale of 1-1000) to pass, and registration costs $165 USD at the official rate. One uncomfortable truth: the fee is per attempt, so a fail means paying it again. Candidates who self-test first — with auto-graded mock exams built from the 62 questions at DumpsTests — tend to pay that fee exactly once.
The vendor's blueprint for the Microsoft Dynamics 365 Commerce Functional Consultant has 5 domains, led by Configure products, prices, discounts, loyalty, and affiliations (25-30%), Configure Dynamics 365 Commerce Headquarters (25-30%), Configure and manage Dynamics 365 Commerce call centers (10-15%). The weighting is a study plan in disguise — heavy domains deserve heavy hours. You'll find every domain and subtopic in the complete outline above.
Passing the MB-340 exam earns the Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate certification — a Associate-level credential — issued directly by Microsoft. It is proof of ability that travels well across employers and borders. The credential also links to Microsoft Certified: Dynamics 365 Core Finance and Operations, so it can be a first step rather than a final destination.
Yes — the free PDF demo shows the real question quality before any payment. And the value continues after purchase: 365 days of free updates come standard, with a 50% renewal discount if your update period ever expires.
Recommended: Knowledge of unified commerce operations, POS processes, and 6+ months experience with Dynamics 365 Commerce; MB-300 may be required for some paths These rules do get revised, so before you book, double-check the current requirements on the official MB-340 exam page — what the vendor publishes is what counts.
A company has a physical store that closes at 11:30 P.M. each night.
The store conducts a special promotion on a Saturday in June. The last customer does not complete their sale until Sunday at 1:30 A.M.
You need to ensure that all of the transactions for the promotion are financially and physically recognized on Saturday.
Which two fields should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,B 🗳️
Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).
You need to configure the system for discontinued products.
What should you do?
Correct Answer: A 🗳️
You need to configure the mobile POS terminal used for the store pickups and connect the payment device.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Reference:
https://docs.microsoft.com/en-us/dynamics365/commerce/mpos-or-cpos
https://docs.microsoft.com/en-us/dynamics365/commerce/retail-peripherals-overview
A company is adding a new store.
You need to configure mandatory profiles for the store.
Which three profiles should you configure? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: A,B,C 🗳️
Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).
A company uses a Dynamics 365 Commerce call center.
You need to restrict which agents can perform price overrides. You must also set limits on the value of the overrides.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,D 🗳️
Explanation: Only visible for DumpsTests members. You can sign-up / login (it's free).
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