Microsoft Dynamics 365 Marketing Functional Consultant : MB-220

  • Exam Code: MB-220
  • Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
  • Updated: Sep 02, 2026   Q&As: 250 Questions and Answers
  • Q & A: 250 Questions and Answers

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About Microsoft Dynamics 365 Marketing Functional Consultant : MB-220 Exam

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The benefit of obtaining the MB-220: Microsoft Dynamics 365 Marketing Exam Certification
  • Increases Efficiency : Professional certifications are a great assistance to furnish your consultancy with a firm foundation. This advanced information, and knowledge you gain during attaining specialized certification can give you with up-to-date tools and technical strategies that will serve to guide and direct you in the execution of your projects, allowing you to manage all aspects of your work more effectively.
  • Microsoft MB-220 Exam certification will be judging your skills and knowledge on your understanding of knowledge of marketing principles and the Marketing application's role in relationship to the Microsoft Dynamics 365 suite of application.
  • This certification credential will give you edge over other counterparts. Apart from knowledge from MB-220: Microsoft Dynamics 365 Marketing Exam.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-220.aspx

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20-30 hours' preparation for the Microsoft Dynamics 365 Marketing Functional Consultant exam

You may be worried about the inadequate time in preparing the MB-220 exam. All we want you to know is that long-time study isn't a necessity, but learning with high quality and high efficient is the key method to pass the Microsoft Dynamics 365 Microsoft Dynamics 365 Marketing Functional Consultant exam. Under the guidance of our Microsoft Dynamics 365 Marketing Functional Consultant test vce cram, 20-30 hours' preparation is enough to help you obtain the MB-220 exam certificate. Our experts have put endless efforts to research the highly efficient learning method, if you unfortunately fail in the exam, we promise to give you a full fund.

Learning Path 4

This learning path is entitled “Analyze Insights in Dynamics 365 Marketing”. It will give the individuals hands-on experience in a number of tasks, including the following:

  • Evaluating marketing initiatives with analytics
  • Reviewing the marketing calendar

Microsoft also offers the official instructor-led course – MB-220T00-A: Microsoft Dynamics 365 Marketing. This is a paid training designed for the IT professionals who aspire to gain knowledge and skills in leveraging Dynamics 365 for Marketing. The course tackles the marketing application configuration necessary for business growth. It will also review marketing forms & pages, lead management, segmentation, as well as email marketing messages.

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Learning Path 2

The second learning path is “Work with Core Features in Dynamics 365 Marketing”. It is designed to help the applicants learn how to go about managing the given technical tasks within Dynamics 365 Marketing. These tasks include:

  • Emails, segments, and journeys
  • Assets and content settings
  • Subscription centers and double opt-in
  • Forms, pages, and subscription centers
  • Website visits redirect URLs as well as social postings
Microsoft MB-220 Exam Syllabus Topics:
SectionWeightObjectives
Manage Segments and Target Audiences10-15%- Use segment insights
- Create and manage static segments
- Build segment queries and filters
- Create and manage dynamic segments
Create and Manage Customer Journeys15-20%- Design and create customer journeys
- Analyze journey performance
- Set up branching and conditions
- Configure journey tiles and triggers
Set up Marketing Forms and Pages15-20%- Configure form and page elements
- Implement progressive profiling
- Create and publish marketing forms
- Create and publish marketing pages
Configure Microsoft Dynamics 365 Marketing15-20%- Configure marketing settings and org units
- Set up marketing configurations
- Configure marketing resources and assets
- Manage marketing users and teams
Analyze Insights and Manage Events10-15%- Review marketing insights and analytics
- Create and manage marketing events
- Manage event webinars and waitlists
- Set up event registration and sessions
Manage Marketing Customers and Contacts10-15%- Manage contact lifecycle and preferences
- Create and manage contacts
- Import and deduplicate contacts
- Create and manage companies
Create and Manage Marketing Emails15-20%- Configure email settings and delivery
- Preview, test, and validate emails
- Design and create marketing emails
- Implement email Personalization and dynamic content
Manage Leads and Scoring10-15%- Create and configure lead scoring models
- Manage lead lifecycle stages
- Automate lead qualification and distribution
- Implement lead scoring rules

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