[Q37-Q56] Excellent C-C4H520-02 PDF Dumps With 100% DumpsTests Exam Passing Guaranted [Oct-2021]

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Excellent C-C4H520-02 PDF Dumps With 100% DumpsTests Exam Passing Guaranted [Oct-2021]

100% Pass Your C-C4H520-02 SAP Certified Application Associate - SAP Field Service Management 2005 at First Attempt with DumpsTests

NEW QUESTION 37
Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

  • A. Record the incident via the website
  • B. Scan a QR Code
  • C. Record the Progress of the Incident
  • D. Monitor the Execution Stage
  • E. Assign parts to the incident

Answer: A,B,D

 

NEW QUESTION 38
What needs to be selected when the Time &Material entry has to be send back to the technician again?
Choose the correct answer.

  • A. Send again
  • B. Request Change
  • C. Request New Entry
  • D. Revoke

Answer: B

 

NEW QUESTION 39
What format is used for API Exchange? Choose the correct answer.

  • A. XSD
  • B. HTML
  • C. JSON
  • D. XML

Answer: C

 

NEW QUESTION 40
What are the SAP Field service management service call statuses that can be mapped to ERP? Note:
There are 3 correct answers to this question.

  • A. Released
  • B. Technically complete
  • C. Finished
  • D. Cancelled
  • E. Ready to Plan

Answer: B,D,E

 

NEW QUESTION 41
What is correct regarding user permissions? Note: There are 2 correct answers to this question.

  • A. Permissions are assigned to user groups
  • B. User groups are assigned to permissions
  • C. Users are assigned to user groups
  • D. Users are assigned to permissions

Answer: A,C

 

NEW QUESTION 42
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.

  • A. Create Technician Skills
  • B. Enter materials used
  • C. Define Core hours.
  • D. Release Assignments

Answer: A,D

 

NEW QUESTION 43
You want your customers to be able to create service request from the self-service portal. What are the pre-requisites for providing this function? Note: There are 3 correct answers to this question.

  • A. You must have business rules configured
  • B. You must have Auto-release of assignments
  • C. You must have a portal user account
  • D. You must have moment-sets defined equipment
  • E. You must have Equipment records against your account

Answer: C,D,E

 

NEW QUESTION 44
What are the key advantages of utilizing the SAP Field Service managementSelf-Service? Note: There are
2 correct answers to this question.

  • A. Online capabilities help you to capture electronic signatures
  • B. Smart forms help you structure your service processes
  • C. QR code scanning helps you to easily identify the affected Appliance
  • D. Interactive Dialogue using AI chatbot allows for No touch service scenarios

Answer: C,D

 

NEW QUESTION 45
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note:
There are 2 correct answers to this question.

  • A. Service Call
  • B. Smartform
  • C. Business Partner
  • D. Checkout Report

Answer: B,D

 

NEW QUESTION 46
What functionality is possible when the smart formtemplate is set to translation status? Choose the correct answer.

  • A. The template can be exported to XML format
  • B. The template can be assigned to an equipment
  • C. The template can be Edited
  • D. The template can be assigned to an activity

Answer: A

 

NEW QUESTION 47
Where can Service Workflow steps can be used in SAP Field Service management? Choose the correct answer.

  • A. In Mobile Application when executing an activity
  • B. In the Web Application when planning a Service
  • C. In Customer Self-Service when submitting a self-service request
  • D. In Field Service Management Crowd service when dispatching a call

Answer: A

 

NEW QUESTION 48
What statements are correct regarding company types? Choose the correct answer.

  • A. Usage of ERP Master data in ERP scenario
  • B. Inventory Management can be used in standalone scenarios

Answer: A

 

NEW QUESTION 49
How do you activate the integrated Checkout feature in SAP Field Service management Mobile App?
Note: There are 3 correct answers to this question.

  • A. Create Custom Business Rules
  • B. Enable Company Settings
  • C. Activate Permissions
  • D. Configure Checkout workflow step
  • E. Adjust Cloud Account settings

Answer: B,C,D

 

NEW QUESTION 50
What object can you use to create absence and reservation types for a technician in the planning board?
Choose the correct answer.

  • A. Activity
  • B. Service Call
  • C. Time Slots
  • D. Service Contract

Answer: C

 

NEW QUESTION 51
When an existing template has been modified and released, what options to be given to the users?
Note: There are 2 correct answers to this question.

  • A. Deactivate Other versions
  • B. Delete other versions
  • C. Reactivate other versions
  • D. Export other versions

Answer: A,B

 

NEW QUESTION 52
In which scenario of Service engagement does SAP Field service management primarily provide capabilities to complement? Choose the correct answer.

  • A. High Touch
  • B. No Touch
  • C. Video Chat
  • D. E-mail Interaction

Answer: A

 

NEW QUESTION 53
How can you set up user authorizations in Administration module in SAP Field Service management?
Note: There are 2 correct answers to this question.

  • A. Assign users to permissions
  • B. Assign User groups to users
  • C. Assign user groups to permissions
  • D. Assign permissions to user groups

Answer: B,D

 

NEW QUESTION 54
What are the approval statuses in Time &Material journal? Note: There are 3 correct answers to this question.

  • A. Declined
  • B. Approved
  • C. Revoked
  • D. Accepted
  • E. Pending

Answer: A,B,E

 

NEW QUESTION 55
Which activity execution stage is relevant for Mobile service workflows? Choose the correct answer.

  • A. In Dispatching
  • B. Closed
  • C. In planning
  • D. In execution

Answer: D

 

NEW QUESTION 56
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