Cisco Unified Communications Architecture and Design : 642-416

  • Exam Code: 642-416
  • Exam Name: Unified Communications Architecture and Design Exam
  • Updated: Aug 30, 2026   Q&As: 58 Questions and Answers
  • Q & A: 58 Questions and Answers

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Cisco 642-416 Exam Syllabus Topics:
SectionObjectives
Topic 1: Endpoint and Application Integration- Voicemail and unified messaging integration
- IP phone and endpoint design
Topic 2: Voice and Video Infrastructure Design- Cisco Unified Communications Manager (CUCM) deployment design
- Gateway and trunk design (SIP, H.323, MGCP)
Topic 3: UC Architecture Fundamentals- Design principles and requirements gathering
- Cisco Unified Communications system components
Topic 4: Security and High Availability- Redundancy and failover design
- UC security architecture considerations
Topic 5: Call Control and Signaling Architecture- Call processing models
- Dial plan design considerations
Topic 6: Network Services for UC- IP addressing and routing considerations
- Quality of Service (QoS) design for voice/video

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