Genesys System Consultant, Genesys SIP Server (GCP7-CSIP) : GE0-707

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Topics of Genesys GE0-707: System Consultant, Genesys SIP Server (GCP7-CSIP) Exam

The Interaction Center Certified Engineer(GCP7-CSIP) certification includes the following Genesys GEO-707 exam dumps:

• SIP Line Configuration
• Configuring Stations
• Licensing Users and Stations
• DHCP
• Status Messages, Account Codes, and Wrap-up Codes
• New License Generation
• IC Licensing Overview
• Overview of Interaction Center Business Manager
• Introduction to PureConnect Application Suite
• Running Setup Assistant
• Workgroups ACD Skills
• DNS Server
• Identify key configuration elements at the Default User, Role, Workgroup, and User level
• Managed IP Phone Network Provisioning
• Installing IC and Interaction Media Server
• Security and Compliance Enhancements
• Configure SIP addresses
• Site Information
• Using Interactive Update Client
• Interaction Center Platform Overview
• License Management and Allocation
• Database Server
• Codecs
• Basics of Interaction Reporter
• Configuring ACD
• Interactive Update Provider Overview
• Reporting Tables
• Understanding Lines and Groups
• Post Installation Configuration
• Overview of Client Templates
• Managing Licenses
• Understand the configuration options available for ACD/Skills-Based routing
• Dial Plan
• Using Response Management Libraries
• Log Retrieval Assistant
• Configuring Client Button and Queue Columns
• Interaction Center Architecture
• Introduction to ACD Tools
• Managed IP Phone Configuration and Templates
• Identify the components of the Interaction Administrator interface
• Configure Interaction Media Server
• Configure Regionalization
• IC Survey File
• Configure Line Groups
• Directory Server
• SIP Station Configuration
• Basics of Interaction Supervisor

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Genesys GE0-707 Exam Syllabus Topics: