HP Servicing HP Desktops , Workstations , and Notebooks : HP2-H08

  • Exam Code: HP2-H08
  • Exam Name: Servicing HP Desktops , Workstations , and Notebooks
  • Updated: Sep 08, 2026   Q&As: 131 Questions and Answers
  • Q & A: 131 Questions and Answers

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HP HP2-H08 Exam Syllabus Topics:
SectionObjectives
Topic 1: Maintenance and Repair- Component replacement procedures
- Safety and electrostatic discharge (ESD) handling
- Preventive maintenance procedures
Topic 2: Installation and Configuration- Hardware installation and upgrades
- Operating system installation and driver setup
- BIOS/UEFI configuration and firmware settings
Topic 3: Customer Support and Warranty Procedures- Customer communication and support workflows
- HP warranty and service policies
Topic 4: Networking and Connectivity- Basic networking concepts for endpoint devices
- Wireless and wired connectivity troubleshooting
Topic 5: Diagnostics and Troubleshooting- Hardware diagnostics and failure isolation
- Boot and startup failure resolution
- System performance issues troubleshooting
Topic 6: HP Product Architecture and Platforms- HP desktop, workstation, and notebook hardware components
- System architecture and internal subsystems overview
HP Servicing HP Desktops , Workstations , and Notebooks Sample Questions:

Question 1

Which function does the Wireless LAN 802.11 n standard provide?

A. uses the same antenna to receive and transmit simultaneously
B. operates in the 2.4GHz frequency range only
C. uses two or more transmitter and receiver antennas
D. provides more security features than 802.11


Question 2

Which hardware support service is available as an HP Care Pack Service?

A. 8-Hour Same Business Day
B. PC Unit Exchange
C. 4-Hour 24x7 Same Day
D. 24-Hour Call to Repair


Question 3

What should be the first step in troubleshooting a component that is not recognized by the system?

A. Reseat the component.
B. Reinstall all drivers related to this component.
C. Exchange the component with a "known good" component.
D. Remove the component from the system.


Question 4

What does AMT technology enable you to do? (Select two.)

A. manage a computer even if it is powered off
B. create and manage virtual machines
C. use WakeOn Wireless LAN to power up a remote computer
D. manage a computer without network connectivity
E. manage a computer even if the operating system is not running


Question 5

A user reports that her desktop displays the incorrect time whenever she boots the machine. After you replace the CMOS battery, what else must you do? (Select two.)

A. Replace the system board.
B. Reinstall the operating system.
C. Restore the BIOS to the correct settings.
D. Reset the system time.
E. Flash the system BIOS.


Solutions:

Question 1
Answer: C
Question 2
Answer: D
Question 3
Answer: C
Question 4
Answer: A,E
Question 5
Answer: C,D

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