Salesforce Certified Platform User Experience Designer : Plat-UX-101

  • Exam Code: Plat-UX-101
  • Exam Name: Salesforce Certified Platform User Experience Designer
  • Updated: Sep 08, 2026   Q&As: 212 Questions and Answers
  • Q & A: 212 Questions and Answers

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Salesforce Plat-UX-101 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Design Strategy & Solutioning- Problem Definition and Scoping
- Journey Mapping and Experience Design
Topic 2: Discovery13%- Business Value of Salesforce UX
- Research Methods and Tools
- User Needs and Requirements Gathering
- Salesforce UX Personas and Processes
Topic 3: Salesforce Platform UX Implementation- Declarative UX Configuration
- Mobile UX and Responsive Design
- Lightning Design System (SLDS)
Topic 4: UX Fundamentals16%- Usability and Information Architecture
- Branding and Visual Design Impact
- Accessibility and Inclusive Design
- Human-Centered Design Principles
Topic 5: Prototyping & Validation- Usability Testing and Iteration
- Prototyping Methods
Salesforce Certified Platform User Experience Designer Sample Questions:

Question 1

Cloud Kicks (CK) has finished conducting research and has synthesized the findings. CK nowplans to collaboratively redesign services with stakeholders to address issues uncovered in the study.
Which process should be used?

A. Service Usability Testing
B. Management Committee Meeting
C. Pitch Session
D. Service-Blueprinting Workshop


Question 2

A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototypesuch as based components, tokens, design patterns.
Which tool to install should need?

A. Sketch plugin
B. Lightning Design system Zip
C. SLDS Validator
D. Lightning Design system Unmagaged Package


Question 3

Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
* Shipment records that belong to their teams can be seen by other users.
* Shipment amount should be visible only by managers, but sales reps are able to view it.Which two features did the development team miss that is causing the problems?
Choose 2 answers.

A. Use isSharable keyword in Apex classes to assurerecord visibility.
B. Use runAs in test class to enforce user permissions and field-level permissions.
C. Use isAccessible() method in Apex classes to check field accessibility
D. Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.


Question 4

A UX Design team is doing a review of a new Lightning Web Component (IWC). They are following the Salesforce Lightning Design System (SLDS) block, element, modifier (BEM) naming conventions.
Which class does NOT follow this convention?

A. .slds-box
B. .slds--size-l-of-2
C. .slds-avatar_circle


Question 5

A sales representative needs to quickly see key fields whenever viewing an opportunity.
Which three Salesforce feature would allow fields to be available when they are viewing arecord?
Choose 3 answers

A. Tabs
B. List Views
C. Customer Links
D. Compact Layout
E. Highlights Panel


Solutions:

Question 1
Answer: D
Question 2
Answer: A
Question 3
Answer: C,D
Question 4
Answer: B
Question 5
Answer: B,D,E

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