Salesforce Public Sector Solutions Accredited Professional : AP-222

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Salesforce AP-222 Exam Syllabus Topics:

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question 1

Bobahaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituent's data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bobahaven to protect the application forms?

A. Set the external organization-wide default sharing settings for grant applications objects to Private.
B. Deploy grant application OmniScripts on Bobahaven's Experience Site pages set to 'Requires Login.'
C. Provide constituents with a search page on Bobahaven's website to look up application reference numbers and check the applications progress.
D. Enable the Salesforce Spam Check for Experience Sites.
E. Implement spam checking for Bobahaven's Experience Site forms using CAPTCHA.

Question 2

A permitting agency needs to assign inspection work to inspectors with the appropriate certifications. If no qualified inspector is available within the assigned service territory, supervisors should be able to identify the scheduling conflict immediately. Which Salesforce capability best supports this scenario?

A. Salesforce Reports without scheduling configuration
B. OmniScript conditional visibility
C. Queue-based assignment only
D. Field Service scheduling with skills and service territories

Question 3

A state agency manages license renewals. Applicants should automatically receive reminder emails 90 days before expiration, followed by additional reminders at 30 days and 7 days if the license has not been renewed. Which solution requires the least custom development?

A. Validation Rules with email alerts
B. Manual email campaigns each week
C. Apex batch jobs for every reminder
D. Scheduled Flow with email actions

Question 4

When configuring an Inspection, the administrator wants a Violation record to be automatically generated when an Inspector indicates that a standard requirement failed or an issue was identified. What is the recommended approach for configuring the Inspection to achieve this requirement?

A. In the "Results" picklist field of the Inspection Assessment Indicator object, edit the "Fail" and
"Issue" picklist values and select the "Violations" checkbox for the values to generate a Violation record when selected.
B. Build an auto-launched Flow that will get all of the assessment questions in an Inspection. For each question that has a result marked as "Issue" or "Fail", generate a Violation record.
C. In the Action Plan Template, add the associated Assessment Task Definitions to be performed.
Select the "Violations" checkbox so it will generate a Violation record whenever the Assessment Task Definition fails.
D. Create a new Violation Type record and associate it with an appropriate Assessment Indicator Definition. Select the "Auto-generate" checkbox so it will generate a Violation record whenever the Assessment Indicator Definition fails.

Question 5

A government agency wants to digitize hundreds of PDF forms for its employees. Which Employee Experience for Public Sector feature(s) are most important to address this opportunity?

A. Salesforce OmniStudio, Flows, Employee and Public Sector Data Models, and Employee Community
B. Salesforce Flows, Customer Community, and Individual Account
C. Salesforce Flows, APEX, Custom Objects, and VisualForce
D. Salesforce Flows, Employee and Public Sector Data Models, and Employee Community

Solutions: