Apple OS X v10.8 Troubleshooting : 9L0-064

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Apple 9L0-064 Exam Syllabus Topics:

Apple OS X v10.8 Troubleshooting Sample Questions:

Question 1

Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A. Apple Hardware test is loading.
B. The memory is missing or not detected.
C. EFI failed to load.
D. An incorrect build of OS X is installed on the hard disk or SSD.

Question 2

Debra has purchased a new MacBook Pro. She set the Mac up without transferring any of her personal data. A few days later she realized she needs the contents of her previous machine's Users folder. How can she easily obtain the data from the older Macbook Air?

A. The customer should startup from OS X Recovery, then erase the disk and reinstall OS X Mountain Lion to start over and transfer their data.
B. Migration Assistant is stored in the Utilities folder and can be opened at any time.
C. Startup in OS X Recovery to open Migration Assistant.
D. The customer will have to purchase Migration Assistant at the Mac App Store.

Question 3

A MacBook Pro with OS X Mountain Lion installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?

A. Startup from a OS X Mountain Lion Install DVD and choose the Get Help Online option.
B. She must first install OS X Mountain Lion on an external disk, then use Safari to search Apple Support articles.
C. Startup from 05 X Recovery and choose the Get Help Online option.
D. In order to use Safari, the customer will have to restore the hard disk from a Time Machine backup.

Question 4

What is a kernel extension in OS X?

A. The system for starting, stopping and managing daemons, applications, processes, and scripts.
B. A place to store global system preference settings.
C. A user specific software library.
D. A software driver that provides driver support for hardware, networking, and peripherals.

Question 5

If users have FileVault 2 enabled, Time Machine will automatically encrypt their backup. True or False

A. True
B. False

Solutions: