I studied the 1Z0-1064-26 practice guide a lot and i thought i would pass with flying colours. when results came, i had hit the pass mark of 95%. I thought i would only get over 90% points. Thanks so much!
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Oracle Fusion Service 2026 Implementation Professional : 1Z0-1064-26
- Exam Code: 1Z0-1064-26
- Exam Name: Oracle Fusion Service 2026 Implementation Professional
- Updated: Oct 28, 2026 Q&As: 79 Questions and Answers
- Q & A: 79 Questions and Answers
About Oracle Fusion Service 2026 Implementation Professional : 1Z0-1064-26 Exam
Today, most IT professionals choose to pursue the 1Z0-1064-26 certification as a mark of specialized ability. DumpsTests backs that decision with 79 practice questions for Oracle Fusion Service 2026 Implementation Professional, organized for efficient preparation.
Oracle 1Z0-1064-26 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Fusion Service 2026 Implementation Professional |
| Exam Number: | 1Z0-1064-26 |
| Certificate Validity Period: | Valid until next annual release; subject to Oracle Cloud Recertification Policy |
| Exam Duration: | 90 minutes |
| Related Certifications: | Oracle Fusion Service 2024 Implementation Professional Oracle Fusion Service 2026 Implementation Professional - Delta (1D0-1064-26-D) Oracle Fusion Service 2025 Implementation Professional |
| Passing Score: | 68% |
| Real Exam Qty: | 50 |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Available Languages: | English |
| Exam Price: | $245 USD |
| Recommended Training: | Oracle Fusion Service Implementation Learning Path Become a Fusion Service Implementer |
| Exam Registration: | Pearson VUE Scheduling Oracle University Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience recommended. Eligible holders of 2019+ Fusion Service certifications may take free Delta exam 1D0-1064-26-D |
| Official Syllabus URL: | https://education.oracle.com/oracle-fusion-service-2026-implementation-professional/pexam_1Z0-1064-26 |
Oracle 1Z0-1064-26 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Digital Customer Service (DCS) | 20% | - DCS architecture and deployment - Authentication, profiles and security - Themes, templates and page customization |
| Omnichannel Communications | 15% | - Work routing and queue setup - Email, chat and CTI configuration - Media toolbar and agent notifications |
| Customization, Productivity and Analytics | 10% | - Application Composer and extensions - OTBI reporting and integration basics - SmartText, hotkeys and audit features |
| Service Request Management | 25% | - SR categories, assignment rules and routing - Milestones and action plans - SR creation, lifecycle and processing - Service catalog and entitlements |
| Fusion Service Overview and Setup | 15% | - Functional Setup Manager (FSM) usage - Security model, roles and access control - Service configuration basics |
| Knowledge Management | 15% | - Knowledge base setup and configuration - Article management and access |
1Z0-1064-26 Exam FAQ
Become a Fusion Service Implementer: Visit official page
Oracle Fusion Service Implementation Learning Path: Visit official page
Oracle University Registration: register for 1Z0-1064-26
Pearson VUE Scheduling: register for 1Z0-1064-26
The package includes 79 practice questions for the 1Z0-1064-26 exam, all with verified answers. The same content is available in three formats, so you can switch freely.
The 1Z0-1064-26 exam contains 50 questions to complete within 90 minutes minutes. Rehearsing under the same limit on the simulator builds calm, automatic pacing.
The PDF reads on phones, tablets, and computers, and it prints cleanly for candidates who like marking notes on paper. The PC file is an interactive simulator that makes rehearsal engaging. The online file is the updated edition of the PC version: intelligent functions, real-test simulation, and no limit on installation devices. All three carry the same questions and answers.
No mandatory prerequisites; hands-on experience recommended. Eligible holders of 2019+ Fusion Service certifications may take free Delta exam 1D0-1064-26-D
- Omnichannel Communications (15%)
- Service Request Management (25%)
- Customization, Productivity and Analytics (10%)
Plan your hours according to each topic's weight.
1Z0-1064-26 requires 68% to pass, and the official exam fee is $245 USD. Fixing both numbers early keeps your practice target and your budget on the same page.
Before you buy, our team answers any question about the Oracle Fusion Service 2026 Implementation Professional material, and the free demo lets you test it. After payment, the files reach your email within seconds, updates follow by email whenever the exam changes, and we protect your personal information throughout. Promotions appear on our homepage from time to time, so regular visitors often buy at a better price.
Oracle Fusion Service 2026 Implementation Professional Sample Questions:
Question #1
Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a new catalog.
What are two advantages of creating a new service catalog instead of using an existing one?
- A. allows use of a simpler hierarchy
- B. allows you to use the same product hierarchy as sales
- C. requires less work and effort
- D. allows the display of a product hierarchy specifically for service purposes
Correct Answer: B,C 🗳️
Question #2
If you did not use the Reference Implementation template for your Digital Customer Service (DCS) application, you will _________.
- A. be required to map roles so that the Visual Builder Cloud Service role matches the Engagement Cloud role
- B. be required to create all of your own components for the display of Engagement Cloud objects
- C. have to contact Oracle Support for the permission to deploy your custom DCS application
- D. not be able to preview your application before you publish it
Correct Answer: B 🗳️
Question #3
Your customer sells many kinds of specialized electronics equipment. When creating a service request (SR), an agent searches the product categories and chooses the appropriate type of equipment for that SR.
Identify three advantages of selecting the category correctly.
- A. Filter the selection of the product related to the service request, when filtering by a particular category.
- B. Categories improve the filtering of Knowledge articles that might contain a potential solution to the problem.
- C. Categories facilitate the assignment of an agent to the service request.
- D. Categories determine the steps an agent must follow to close the service request.
- E. The hierarchical structure of the categories helps to improve the service request classification.
Correct Answer: B,C,E 🗳️
Question #4
To create a service request, you log in to Engagement Cloud, navigate to service > Service Request and then click "Create Service Request".
Which set of field must be completed to save the service request (assume as-delivered field properties have not been changed)?
- A. Title, Status
- B. Title
- C. Title, Status, Problem Description
- D. Title, Category, Severity, Status
- E. Title, Category, Severity
Correct Answer: D 🗳️
Question #5
Which three steps are required to set up a standard coverage for the following scenario: High Severity SRs must be worked round-the-clock and resolved in 24 hours (a First Response metric is not required), and the owner should be warned of pending expiration three hours before expiration?
- A. Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates
- B. Do not choose any optional criteria columns.
- C. Choose all optional result columns.
- D. Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.
Correct Answer: A,B,D 🗳️
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