IBM Application Integration Middleware L1 Support Application Development : C9510-526

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IBM C9510-526 Exam Syllabus Topics:

IBM Application Integration Middleware L1 Support Application Development Sample Questions:

Question 1

What would a L1 support professional use Really Simple Syndication (RSS) feed for?

A. as a reliable tool for Site Services.
B. to program an application.
C. to change a Web page.
D. to subscribe to updates from a Web page.

Question 2

What is the encryption level and method that is used by Assist On-site (AOS)?

A. 256-bit Triple Data Encryption Standard (DES)
B. 128-bit Advanced Encryption Standard (AES)
C. 64-bit Advanced Encryption Standard (AES)
D. 128-bit Data Encryption Standard (DES)

Question 3

What is measured by Service Given Days? The number of days from Call Entry (CE) to the:

A. non-definitive last service given code on PMRs.
B. last instance of a final service given code on PMRs.
C. first instance of a final service given code on PMRs.
D. T9 service given code.

Question 4

While working on a Problem Management Record (PMR), the L1 support professional is called to an urgent meeting. When returning from that meeting, it appears that the PMR is still dispatched. What is the correct action for the L1 support professional to take?

A. Continue to work on the PMR and adjust time recording for the meeting.
B. Requeue the PMR using the "No Change" option to adjust time recording.
C. Continue to work on the PMR with no time adjustment.
D. Immediately requeue the PMR with no time adjustment.

Question 5

Which one of the following is not a service of the IBM Passport Advantage offering?

A. 24x7 support on all Problem Management Records (PMRs)
B. product updates
C. software download and licensing
D. software maintenance and support

Solutions: