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| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 |
| Exam Number: | A2010-591 |
| Related Certifications: | IBM Tivoli Service Delivery and Process Automation Solutions V3 IBM Cloud & Smarter Infrastructure Certifications |
| Real Exam Qty: | 86-97 questions |
| Exam Format: | Multiple Choice Questions |
| Available Languages: | English |
| Recommended Training: | IBM Training and Skills |
| Exam Registration: | IBM Certification Exams |
| Sample Questions: | ![]() |
| Exam Way: | Computer-based testing through IBM certification testing providers. |
| Pre Condition: | No mandatory prerequisite exam identified. |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
| Section | Objectives |
|---|---|
| Topic 1: Solution Planning and Implementation | - Solution design considerations - Deployment and implementation approaches |
| Topic 2: Process Automation and Integration | - Integration and data management - Configuration management database concepts |
| Topic 3: IT Service Management Concepts | - IT processes and service management principles - Business requirements and stakeholder analysis |
| Topic 4: IBM Tivoli Service Delivery Solutions | - IBM Tivoli Asset Management for IT - IBM Tivoli Service Automation Manager - IBM SmartCloud Control Desk |
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What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)
Correct Answer: B,D,F 🗳️
A service provider company is managing 5,000 servers in their customers' environments. Their customers' 20 networks are isolated from each other but accessible through a firewall from the management network where IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the best TADDM architecture for this scenario?
Correct Answer: C 🗳️
A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What should be the starting point in analyzing the situation to determine the most likely cause of the performance issues?
Correct Answer: C 🗳️
A customer is using IBM SmartCloud Control Desk to automate incident, problem, and change management processes. The solution currently supports 15,000 end users but the customer acquired and integrated a company with an additional 5,000 end users. What does the customer need to do to cover the new end users?
Correct Answer: A 🗳️
What is one benefit of IBM Tivoli Provisioning Manager (TPM)?
Correct Answer: D 🗳️
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