ServiceNow Certified Application Developer-ServiceNow : CAD

  • Exam Code: CAD
  • Exam Name: Certified Application Developer-ServiceNow
  • Updated: Aug 30, 2026   Q&As: 295 Questions and Answers
  • Q & A: 295 Questions and Answers

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About ServiceNow Certified Application Developer-ServiceNow : CAD Exam

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Topics to Cover

ServiceNow CAD exam is based on the learnings, key topics, and activities encountered during ServiceNow implementations.

Following are the major learning domain, sub-skills along with their weight-age in the examination, giving you a clear view of which topics and skills inclusive, you should focus on for the certification. Note: The list and details are not an all-inclusive content list. ServiceNow reserves the right to change and update the content (topics, sub-skills, and weight-age) at any point in time.

  • Managing Applications: 15% Download and install applications Use Delegated Development to manage source code and code review Use the ServiceNow Git integration to manage source code

  • Application User Interface: 20% Create, design, and customize forms Add/Remove fields from forms and tables Write, test, and debug client-side scripts for desktop Write, test, and debug server-side scripts Use a Record Producer as an application's UI

  • Designing and Creating Application: 15% Determine if an application is a good fit with ServiceNow Design and implement a data model Create modules Use Application Scope

  • Working with External Data: 10% Import data in CSV or Excel format Integrate, test and debug external data source using SOAP and REST

  • Security and Restricting Access: 20% Restrict access to applications and application modules Automatically create application Access Controls Manually create, test, and debug Access Controls Use Glide System methods to script security Use Application Scope to protect application artifacts

  • Application Automation: 20% Write, test, and debug Work-flow and Flow Designer Implement and use Document Feeds Create and use Application Properties Create Events, Schedule Script Executions (Scheduled Jobs), Utils Script Send and receive email Design and create a Homepage and reports

Based on the above-mentioned syllabus and their related weight-age, it is clear that there is no one topic a candidate should focus on or a candidate can leave while preparing for the examination. The candidate needs to go through and be proficient in every topic.

Reference: https://www.servicenow.com/services/training-and-certification/certified-application-developer.html

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ServiceNow CAD Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Application User Interface20%- Create and configure UI Actions
- Write client-side scripts
- Add and configure fields
- Write server-side scripts
- Create and customize forms
Topic 2: Designing and Creating an Application20%- Manage application artifacts
- Design and create the application data model
- Understand and use application scope
- Determine if an application is a good fit for ServiceNow
- Create application modules
Topic 3: Working with External Data10%- Integrate with third-party systems
- Import and export data
- Use REST and SOAP web services
Topic 4: Managing Applications10%- Maintain application lifecycle
- Use Studio and IDE
- Deploy applications
- Manage update sets
Topic 5: Security and Restricting Access20%- Manage data privacy
- Create and manage roles
- Implement application security
- Configure Access Controls (ACLs)
Topic 6: Application Automation20%- Use Workflow Editor and Flow Designer
- Create scheduled jobs
- Create and manage Business Rules
- Create and manage Script Includes
- Configure email notifications

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