Microsoft 365 Certified: Teams Support Engineer Associate MS-740 Real Exam Questions and Answers FREE Updated on Aug 31, 2021
MS-740 Ultimate Study Guide - DumpsTests
NEW QUESTION 15
A company plans to grant a team named Human Resources access to a custom app called App1. The company plans to block users from adding any other third-party apps to the team.
Users report that they are unable to add App1 to the team.
You need to make sure that users can access App1.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Run the following PowerShell command: Grant-CsTeamsAppSetupPolicy
-Identity "HR Team" -PolicyNameHRAppSetupPolicy - B. Create a custom app permission policy.
- C. Create a custom app setup policy.
- D. Run the following PowerShell command: Grant-CsTeamsAppPermissionPolicy
-Identity "HR Team" -PolicyNameHRAppPermissionPolicy - E. On the Manage apps page, ensure that App1 is allowed at the org level.
Answer: B,D,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/teams-app-permission-policies
NEW QUESTION 16
A company uses Microsoft Teams.
You need to prevent users from using a specific app within Teams.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. On the Permission policies page of the Teams admin center, create a custom policy and assign the policy to users.
- B. On the Setup policies page of the Teams admin center, create a custom policy and assign the policy to users.
- C. On the Enterprise applications page in the Azure Active Directory admin center, disable the app.
- D. On the Manage apps page of the Teams admin center, disable the app.
- E. On the Users page of the Azure Active Directory admin center, disable the app.
Answer: A,D
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-apps#:~:text=In%20the%20left%20navigation%20of,(DoD)%20deployments%20of%20Teams.
https://docs.microsoft.com/en-us/microsoftteams/app-policies
NEW QUESTION 17
Users report call delay during Microsoft Teams audio conferences.
You run a network trace from a user's device during an audio conference. You review the following trace results:
You need to identify the cause of delay.
What is the cause?
- A. The TLS traffic is being limited.
- B. The source port range for audio is too narrow.
- C. The source port for audio is above 50.000.
- D. The UDP traffic is being limited.
Answer: D
Explanation:
Reference:
https://docs.microsoft.com/en-us/MicrosoftTeams/quality-of-experience-review-guide#quality-investigations
NEW QUESTION 18
You own a team that has three standard channels.
The team has been deleted.
You need to locate the files from all three channels.
Where should you navigate to locate the files?
- A. The tenant's SharePoint home page recycle bin.
- B. The SharePoint site document library.
- C. The SharePoint site's second stage recycle bin.
- D. The SharePoint site's first stage recycle bin.
Answer: A
NEW QUESTION 19
You need to set up the calling environment for the sales and support departments.
Which setup paths should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/plan-auto-attendant-call-queue
https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
NEW QUESTION 20
You need to identify the root cause of the issue that was reported by User6.
What is the cause of the issue?
- A. The sharing permissions for the organization are set to internal only.
- B. The file link is expired.
- C. The external sharing permissions have been set to existing external users only.
- D. Sharing permissions for the file have been revoked.
Answer: B
NEW QUESTION 21
A company uses Microsoft Teams licenses and mailboxes that are hosted on-premises.
Employees do not have access to Teams calendars.
You need to resolve the issue.
How should you respond? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://techcommunity.microsoft.com/t5/exchange-team-blog/configuring-teams-calendar-access-for-exchange-on-premises/ba-p/1484009
NEW QUESTION 22
You are managing a Microsoft Teams environment.
Users report the following audio quality issues:
Voices sound robotic or are garbled.
Attendees cannot hear other participants well or at all.
You need to troubleshoot the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/quality-of-experience-review-guide
NEW QUESTION 23
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
An IT company has a Microsoft 365 subscription.
The company has a main office in one region. The company opens a new office in another region. You must relocate 400 users to the new office.
You need to ensure that the address for the new location is available to emergency responders.
Solution: Assign a calling policy that has an emergency address for each user.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/assign-change-emergency-location-user
NEW QUESTION 24
User1 shares a Microsoft Word document with User2 during a Microsoft Teams chat session.
User2 is unable to make any changes to the document.
You need to determine the root cause of the issue.
What is the cause?
- A. The Microsoft Office package is not activated on User2's device.
- B. User2 has view-only permissions for the document.
- C. A sensitivity label has been applied to the shared file.
- D. User2 does not have a Microsoft SharePoint license.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/compliance/sensitivity-labels?view=o365-worldwide
NEW QUESTION 25
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider.
The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection.
You need to determine the cause of the issue.
Solution: Confirm whether the user can communicate with external users.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION 26
You are administering a Microsoft Teams environment for a company.
A producer deletes a live event from a Teams calendar. The producer must access the recording, attendee engagement report, and Q&A report for the live event.
You need to retrieve the resources for the producer.
Where should you look for the resources?
- A. OneDrive for Business
- B. Microsoft 365 admin center
- C. Teams admin center
- D. Microsoft Stream
Answer: B
NEW QUESTION 27
A company has a Microsoft 365 subscription.
A user reports that they cannot add a guest user to a team.
You need to resolve this issue.
Which action you should perform? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoft-365/solutions/collaborate-as-team?view=o365-worldwide
NEW QUESTION 28
A company uses Microsoft Teams.
You need to configure email channel settings for the company.
Where should you perform each task? To answer, drag the appropriate locations to the correct requirement. Each location may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://support.microsoft.com/en-gb/office/manage-who-can-send-email-to-a-channel-in-teams-4f1a1224-e71b-45de-8f68-8e08f7874fa9
https://docs.microsoft.com/en-us/microsoftteams/enable-features-office-365
NEW QUESTION 29
A company assigns Microsoft 365 E3 licenses to all users. The company configures a Conditional Access policy.
UserA initiates a one-to-one Microsoft Teams chat with UserB. UserA reports that they cannot share files with UserB. All other users within the company can share files in one-to-one chats.
You need to resolve the issue.
What should you do?
- A. Turn off the Conditional Access policy for UserA.
- B. Disable and re-enable the SharePoint online license assigned to UserA.
- C. Check permissions and sign in access for UserA's OneDrive account.
- D. Assign UserA a Microsoft 365 E5 license to replace the E3 license.
Answer: C
NEW QUESTION 30
A company has Microsoft 365 E5 licenses.
Users report that they cannot access the Power BI app within the Teams app.
You need to resolve the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. In the Teams app store, confirm that the Power Bl app is not blocked.
- B. Ensure that the assigned app setup policy is assigned to the users.
- C. Add Power Bl to the custom apps Allowed list.
- D. Disable the Conditional Access policy to limit Power Bl access in Teams.
- E. Assign an app permission policy to users. Ensure that the policy does not block Power Bl.
Answer: A,B,E
Explanation:
Reference:
https://powerbi.microsoft.com/en-us/blog/guide-to-enabling-your-organization-to-use-power-bi-in-microsoft-teams/
NEW QUESTION 31
You manage the Microsoft Teams environment for a company.
You need to configure the system to ensure that users can view data from an external app within a Teams channel.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Enable interaction with custom apps for the company,s tenant.
2 - Navigate to the channel where you want to share content from the external app.
3 - Select Connectors and select a webhook.
4 - Use the unique URL for the channel the post messages.
Reference:
https://docs.microsoft.com/en-us/microsoftteams/platform/webhooks-and-connectors/how-to/add-incoming-webhook
NEW QUESTION 32
A company deploys Microsoft Teams by using Microsoft Endpoint Configuration Manager.
The Teams app that you installed is more than three months old. You plan to update all user devices to a newer version of the app.
You need to prepare the environment for the new deployment.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Uninstall the Teams app for every user profile.
- B. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\LoggedInOnce registry value.
- C. Recursively delete all folders under the parent folder %localappdata\Microsoft\Teams\.
- D. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\NativeWam registry value.
- E. Delete the HKEY_CURRENT_USER\Software\Microsoft\Office\Teams\PreventInstallationFromMsi registry value.
Answer: A,C,E
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/msi-deployment
NEW QUESTION 33
You need to resolve the chat notification issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Reinstall Microsoft Teams.
- B. In Registry Editor, navigate to Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\Teams. Create a registry key named ChatNotifications and set the value to 1.
- C. On the Microsoft Teams Settings Notifications page, enable notifications.
- D. Update Microsoft Teams to the latest version.
- E. In the Windows settings Notifications & Actions menu, enable notifications.
Answer: C,D,E
Explanation:
Reference:
https://support.microsoft.com/en-us/office/manage-notifications-in-teams-1cc31834-5fe5-412b-8edb-43fecc78413d
https://support.microsoft.com/en-us/windows/change-notification-and-action-settings-in-windows-10-8942c744-6198-fe56-4639-34320cf9444e
NEW QUESTION 34
A manager wants to review Microsoft Teams call quality metrics for all IT company employees.
You need to grant the manager access to the Microsoft Teams Call Quality Dashboard.
Which role should you assign to the manager?
- A. Teams Service Administrator
- B. Teams Communications Support Engineer
- C. Teams Communications Support Specialist
- D. Teams Communications Administrator
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/using-admin-roles
NEW QUESTION 35
You manage the Microsoft Teams environment for a company.
A private channel is deleted. After 20 days, the channel owner restores the channel to retrieve a file. A user reports that they cannot access the SharePoint site for the channel.
You need to restore the SharePoint site that is associated with the private channel.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
1 - Run the following PowerShell command: Get- SPODeletedSite -IncludePersonalSite
2 - Run the following PowerShell command: Restore-SPODeletedSite -Identity ......
3 - Navigate to the private channel in Microsoft Teams and access the files tab to sync the connection.
NEW QUESTION 36
A user sets up a Microsoft Teams meeting on a device that runs macOS.
The user reports that they are disconnected from calls and meetings when they start sharing content.
You need to export the media logs to investigate the issue.
Which three actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Turn on media logging and restart the Teams app.
- B. Review the ~/Library/Application Support/Microsoft/Teams/media-stack/*.blog log file.
- C. Review the ~/Library/Application Support/Microsoft/Teams/skylib/*.blog log file.
- D. Review the ~/Library/Application Support/Microsoft/Teams/logs.txt log file.
- E. Use the keyboard shortcut: Option + Command + Shift + 1 and review files at the location ~/Downloads.
Answer: A,B,C
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/log-files#media-logs
NEW QUESTION 37
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