[2024] Salesforce-Loyalty-Management Actual Exam Dumps, Salesforce-Loyalty-Management Practice Test
DumpsTests Salesforce-Loyalty-Management dumps & Loyalty Management sure practice dumps
NEW QUESTION # 18
Which two features below are supported in the reference integration between Loyalty and Commerce Cloud?
- A. Loyalty membership merge
- B. Loyalty member profile
- C. Loyalty member enrollment
- D. Resetting tier points
Answer: B,C
NEW QUESTION # 19
A company has recently rolled out a Loyalty Program. The customer support agents need to manually adjust the points for Loyalty Program Members.
On which three Loyalty pages will customer support agents be able to adjust points?
- A. Loyalty Program Member page
- B. Loyalty Program Member Related List
- C. Transaction Journal
- D. Contact page
- E. Account page
Answer: A,B,C
NEW QUESTION # 20
The Loyalty Administrator for Northern Trail Outfitters (NTO) insider program defines tier groups- Status Tier Group with a Fixed model and period of one year.
The three tier are defined =Silver (base), Golden (next tier), and Platinum (the highest tier) Extend Expiration for this tier group is Qualifying Points Reset Date.
A member joins NTO insider in the Silver tier and, after a year of engagement, gets upgraded to the Gold tier on March 16 2023.
Which date would be the new Expiry date or this member after the tier is upgraded to Gold?
- A. December 31, 2023
- B. March 16, 2020.
- C. December 31, 2024
B, March 31 2024
Answer: B
NEW QUESTION # 21
A loyalty Program has two existing partners, a snacks manufacture and a beverages importer. There are two new products that need to be directly associated with the respective partner products within the loyalty partner product section.
The below products have been added to the system and are available under the product objects.
Chocolate cookies, linked with product category snacks
Green soda from beverage importer
Which two steps should an Administrator take to fulfill task with the least effort?
- A. Choose ''Category'' option and map the Chocolate cookies to the partner.
- B. Add the partner in the lookup on the snack product
- C. Choose ''Product" option and map the green soda to the partner
- D. Add the partner in the Lookup on the Chocolate cookie product.
Answer: B,C
NEW QUESTION # 22
Northern Trail, outfitters (NTO) needs to process tier assessment rules on its member's anniversary date NTO wants to set up a Data Process Engine that transforms the data that is available in Salesforce and writes back the transformation results as new or updated records.
Which Kind of permission Set is required to enable the Data Processing Engine definitions?
- A. CLAAnalytics Base Admin
- B. Data Pipelines Base User
- C. Loyalty Analytics admin
- D. Rule Engine Designer
Answer: B
NEW QUESTION # 23
A Consultant needs to configure the Loyalty tier groups for a Loyalty Program with the following specifications:
Qualifying period is reset once a year on the 31st of March.
The member-tier is not extended upon expiration.
Which two settings within the Loyalty tier groups configuration should the Consultant configure to meet the required specifications?
- A. Extend Expiration = no extension
- B. Tier-model = anniversary
- C. Tier-model = fixed
- D. Extend Expiration = member enrollment anniversary
Answer: A,C
NEW QUESTION # 24
An administrator need to analyze the performance of the Loyalty Program.
What Loyalty Analyze permission does a System Administrator need to set up a customized?
- A. Data pipeline user
- B. CLAAnalytics base admin
- C. CRM Analytics User
- D. Loyalty Analytics User
Answer: B
NEW QUESTION # 25
What three types of vouchers can be configured in Loyalty Management?
- A. Promo Code
- B. Fixed Value
- C. Product or Service
- D. Discount Percentage
- E. Gift Card
Answer: B,C,D
NEW QUESTION # 26
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes how to grant proper access on the user details page
- A. Assign access by checking CRM Analytics plus user
- B. Assign the user the analytics profile for analytics for Loyalty.
- C. Assign user access to the analytics for Loyalty role.
- D. Assign user access to permission sets for analytics for Loyalty.
Answer: D
NEW QUESTION # 27
What three facts should the administrator consider when creating and managing member groups?
- A. Accrual type transactions associated with a group can be canceled.
- B. Qualifying points can't be transferred to a group.
- C. Vouchers can't be issued to groups.
- D. Groups are associate with tiers.
- E. Promotions can't offered to groups.
Answer: A,D
NEW QUESTION # 28
Cloud Kicks has tasked its Loyalty Manager consultant with setting up its new Loyalty Management program.
The business requirement is to provide its customer base, who are heavy mobile users with access to member program information.
Using existing capabilities available in Loyalty Management, what should the consultant do to fulfill this business requirement?
- A. Enable Experience Cloud and customize the Loyalty Member Portal
- B. Install the Salesforce Loyalty Member Mobile App
- C. Configure either Service Cloud or Sales Cloud to establish the customer mobile experience
- D. Create and implement a feature-rich Loyalty Member Mobile App
Answer: A
NEW QUESTION # 29
The Loyalty Analytics Base App license provides technical Consultants access to Loyalty analytics data with what limitations?
- A. Administrators can analyze up to 10 million rows
- B. Administrators can analyze up to 1 million rows
- C. Rows do not have an analysis limit, only licenses do
- D. Administrators can analyze up to 25 million rows
Answer: A
NEW QUESTION # 30
A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?
- A. Assign user access to the analytics for Loyalty role.
- B. Assign user access to permission sets for analytics for Loyalty.
- C. Assign the user the analytics profile for analytics for Loyalty.
- D. Assign access by checking CRM analytics plus user
Answer: B,C
NEW QUESTION # 31
A loyalty Program would like to set up a new process where a push notification or email will be sent to the client immediately after a voucher is added to their member account within Salesforce Marketing Cloud.
The notification message will require the "first name" and the "membership number" to personalize the message and, a custom object named
"voucher issued" with the necessary data attributes.
Which option for the entry event should be selected as the preferred implementation approach that can meet the requirements with the least amount of development effort?
- A.
- B.
- C.
- D.
Answer: B
NEW QUESTION # 32
What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud?
Select three
- A. Automatically Generate a New Individual Relationship
- B. Enable Service Connector for Promotion Escalations.
- C. Activate and Publish the Segment
- D. Enable Connector Settings on all the Loyalty Objects
- E. Transmit Loyalty Promotion Segments to Marketing Cloud
Answer: A,B,C
NEW QUESTION # 33
A Loyalty Program Manager has proposed a new promotion with the following redemption requirements on their non-qualifying points for the two respective tiers.
* for Gold-tier members, a single non-qualifying point is equal to $2 if the total purchase value is $200 or more.
* for Gold-tier members, a single non-qualifying point is equal to $1 if the total purchase value is less than $200.
* for Gold-tier members, a single non-qualifying point is equal to $1, irrespective of the total value of the purchase.
Considering the above requirements, which three redemption rule options should be selected for the proposed promotion?
- A. "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount.
- B. "Gold" tier member with the transaction amount is >= $200, then "Outcome": tier-qualifying multiplier =2
- C. "Gold" tier member with the transaction amount is >= $200, then "Outcome": non-qualifying point deduction = transaction amount / 2.
- D. "Blue" tier member with any transaction amount is <= $200, then "Outcome"; non-qualifying point deduction = transaction amount.
- E. "Blue" tier member with any transaction amount, then "Outcome": non-qualifying point deduction = transaction amount.
Answer: A,C,E
NEW QUESTION # 34
Which Loyalty Management Key Component should be used to quickly aggregate a high volume of data across many Loyalty Management objects?
- A. Quick Actions
- B. Decision Table
- C. Batch Management
- D. Data Processing Engine
Answer: D
NEW QUESTION # 35
An airline's Loyalty program offers several ways to accrue points, including:
* Enrollment Bonus
* Member Referral
* Flight Purchase
* Additional information on the member profile.
The Salesforce Administrator must classify the different accrual transaction journals.
What should the administrator configure to meet these requirements?
- A. Create a custom field on Loyalty Ledger object
- B. Create a Journal Subtype for each case.
- C. Create a Journal Type for each case.
- D. Create a custom field on transaction journal object
Answer: B
NEW QUESTION # 36
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