EXIN ITILSC-OSA : ITIL Service Capability Operational Support and Analysis Exam

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Certification Path

The ITILSC-OSA certification includes only one ITILSC-OSA certification exam.

Reference: https://www.axelos.com/Corporate/media/Files/Syllabi/The_ITIL_Intermediate_Qualification_Operational_Support_and_Analysis_Certificate_Syllabus_v5-4.pdf

What is the duration of the ITILSC-OSA Exam

• Passing Score: 28 marks
• Length of Examination: 90 minutes
• Format: Multiple choices, multiple answers

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Who Needs ITILSC-OSA Test?

Those required to pass the ITILSC-OSA exam are in IT professions such as applications support, configuration manager, availability manager, IT operations manager, and network support. There are also those like database administrator and network control & operation. If you are concerned with the OSA processes alongside functions and require an intensive awareness of how such areas can contribute to enhancing the quality in support of IT services in a given organization, then it is sensible to apply for such an exam. However, anyone else can take it based on his/her objectives and goals for his/her career. Passing the ITILSC-OSA exam leads to the ITIL Operational Support and Analysis certificate.

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