EXIN ITILSC-OSA日本語 : ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版)

  • Exam Code: ITILSC-OSA日本語
  • Exam Name: ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版)
  • Updated: Oct 24, 2026   Q&As: 26 Questions and Answers

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About EXIN ITILSC-OSA日本語 Exam

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EXIN ITILSC-OSA日本語 Exam Overview:
Certification Vendor:EXIN
Exam Name:ITIL Service Capability Operational Support and Analysis Exam
Exam Number:ITILSC-OSA
Exam Format:Closed-book, Gradient scoring, Scenario-based multiple-choice
Real Exam Qty:8 scenario-based, gradient-scored
Exam Price:399 USD
Exam Duration:90 (120 for non-native language)
Certificate Validity Period:3 years
Passing Score:70% (28/40 points)
Available Languages:Japanese, Brazilian Portuguese, Danish, Spanish (Latin America), German, French, English
Related Certifications:ITIL V3 Foundation
ITIL Expert
ITIL Intermediate Capability Stream
Recommended Training:AXELOS Official Syllabus
EXIN Accredited Training Providers
Exam Registration:EXIN Official Registration
Sample Questions:Free Download ITILSC-OSA日本語 Exam PDF Torrent
Exam Way:Online proctored or at accredited test centers
Pre Condition:Hold ITIL V3 Foundation or ITIL 4 Foundation; 30 hours accredited training recommended; 2–4 years ITSM experience desirable
Official Syllabus URL:https://www.exin.com/en/exams/itil-service-capability-operational-support-and-analysis-itilsc-osa
EXIN ITILSC-OSA日本語 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Operational Support and Analysis Principles15%- Core concepts and terminology
- Service Operation lifecycle context
- Business value and optimization
Topic 2: Technology and Implementation Considerations5%- Challenges and risks
- Tools and automation
- Critical success factors
Topic 3: Request Fulfillment10%- Process and activities
- Purpose and scope
- Request models and automation
Topic 4: Service Desk and Technical/Application/IT Operations Management10%- Technical management activities
- Application management practices
- Service desk functions and structure
- IT operations control and facilities management
Topic 5: Access Management10%- Compliance and security
- Purpose and policies
- Process steps and controls
Topic 6: Problem Management15%- Known errors and workarounds
- Root cause analysis techniques
- Proactive and reactive activities
Topic 7: Incident Management20%- Process flow and activities
- Objectives and scope
- Interfaces and KPIs
- Prioritization and escalation
Topic 8: Event Management15%- Metrics and interfaces
- Purpose, scope, principles
- Activities and processes

Planning Your EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版)? Start With These Answers

The current exam information lists 8 scenario-based, gradient-scored questions for the ITILSC-OSA日本語 exam, with 90 (120 for non-native language) minutes allowed. Practicing against the clock at home builds the pacing habits that exam day rewards.

The EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) blueprint covers these main domains:

  • Operational Support and Analysis Principles (15%)
  • Problem Management (15%)
  • Event Management (15%)

Additional domains complete the official outline, and our bank covers the full range.

You can register through these official channels:

Book early for the best choice of dates and locations — and double-check your spam folder for the confirmation email.

Your money is protected by clear conditions. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims receive a full refund within seven days. The exclusions: exams taken within three days of purchase, a candidate name that does not match the payer, and free or expired products. If you prefer, we can exchange your product for two others of equal value instead.

EXIN lists the following prerequisites for the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版): Hold ITIL V3 Foundation or ITIL 4 Foundation; 30 hours accredited training recommended; 2–4 years ITSM experience desirable.

Check the official certification page for the latest requirements before booking.

Because we remove the guesswork at every step. The ITILSC-OSA日本語 bank consolidates the EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) knowledge points into expert-verified Q&As instead of leaving you to sift through the internet alone. A free demo shows the quality before you buy; instant delivery starts you the minute you do; 365 days of free updates — with a notification each time a new version releases — keep you current; and a strict information safety system plus a 7/24 golden-standard support team protect you throughout.

EXIN recommends the following official training options:

Structured coursework plus regular question practice is the combination most candidates find effective.

As of the latest information, the ITILSC-OSA日本語 exam requires a score of 70% (28/40 points) to pass, and registration costs 399 USD. EXIN sets both figures, so verify them on the official site when you book.

Upon successful payment, our system automatically emails the product to your mailbox and shows an instant download link — delivery typically takes about a minute. If nothing arrives within two hours, check your spam folder first, then contact our 7/24 support team. Installations are unlimited. Your purchase also includes 365 days of free updates: whenever we release a new version, we notify you to download it — no need to wait or worry about validity — and a 50% renewal discount applies when the period ends.

EXIN ITIL Service Capability Operational Support and Analysis Exam (ITILSC-OSA日本語版) Sample Questions:
Question #1

  • A. Option B
  • B. Option C
  • C. Option E
  • D. Option D
  • E. Option A
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

Question #2

  • A. Option B
  • B. Option C
  • C. Option D
  • D. Option A
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

-- ----- --
Scenario

  • A. Option B
  • B. Option C
  • C. Option D
  • D. Option A
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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