HP HP2-B120 : Selling HP EMEA cMPS

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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

Question 1

Under which conditions does HP Support Channel Managed Print Services install base deals?

A. There are no restrictions on the minimum percentage of new hardware in a contract.
B. An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
C. An HP customer agrees to replace the existing install based with new HP printers until the end of the contract
D. All new contracts must include at least 50% new hardware.

Question 2

What are the partner benefits of being in the cMPS program? (Select two.)

A. Better understanding the assessment phase, installation, configuration, and page counter collection of HP machines
B. End-to-end customer engagement
C. HP Pricing support for hardware, services, and supplies
D. Ability to speak with HP support engineers about printer problems
E. Ability to download printer drivers

Question 3

What is an HP Care Pack?

A. A range of break-fix services for HP commercial printers and multifunctional-based
products
B. A box that takes care of the printers when connected to the network
C. A mandatory service package for all MFP-based HP products
D. A fixed product warranty extension covering only return-to-base repairs

Question 4

Which three elements make up the concept of the cMPS pricing tool?

A. HP core data, customer contract length, and the input of print devices
B. Specific contract parameters. HP discounts, and HP hardware and accessories
C. HP core data, general partner data, and specific contract parameters
D. cMPS excel sheet,cMPS price book import sheet, and financial service provider rates

Question 5

What happens to a partner that leaves the cMPS Partner program?

A. They have all existing contracts in the program managed by HP directly.
B. They will become HP partner Managed Print Service Partner (HPpMPS)
C. The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.
D. They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only

Solutions: