SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash : C_C4HL2C_92

  • Exam Code: C_C4HL2C_92
  • Exam Name: SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash
  • Updated: Jul 20, 2026   Q&As: 90 Questions and Answers
  • Q & A: 90 Questions and Answers

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C_C4HL2C_92 Exam Certification Details:
Level:Associate
Sample Questions: SAP C_C4HL2C_92 Exam Sample Question
Languages:English
Cut Score:64%
Duration:120 mins
Exam:80 questions
SAP C_C4HL2C_92 Exam Description:

The "SAP Certified Business Associate - SAP C/4HANA Business Processes: Lead to Cash" certification exam validates that the candidate possesses the fundamental and core knowledge required by the SAP C/4HANA consultant profile. This certification proves that the candidate has an overall understanding of SAP C/4HANA and the Lead to Cash process to participate as a member of a project team in a mentored role. This certification exam is recommended as an entry level qualification.

SAP C_C4HL2C_92 Certification Exam Topics:
Topic AreasTopic Details, Courses, Books
Lead to Cash Process > 12%

Explain the basic parts of the Lead to Cash process, including systems, data, and variants.

  • C4H010
C/4HANA Suite Benefits and Integrations > 12%

Explain the basic components of the SAP C/4HANA Suite, its attributes and integrations.

  • C4H010
SAP Commerce Cloud Basics > 12%

Explain SAP Commerce Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.

  • C4H010
SAP Marketing Cloud Basics > 12%

Explain SAP Marketing Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.

  • C4H010
SAP Sales Cloud Basics > 12%

Explain SAP Sales Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.

  • C4H010
SAP Customer Data Cloud Basics 8% - 12%

Explain SAP Customer Data Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.

  • C4H010
SAP Service Cloud Basics 8% - 12%

Explain SAP Service Cloud's positioning in the SAP C/4HANA Suite, how it fits in the Lead to Cash process, as well as its basic components and their purpose.

  • C4H010

Reference: https://training.sap.com/certification/c_c4hl2c_92-sap-certified-business-associate---sap-c4hana-business-processes-lead-to-cash-g/

SAP C_C4HL2C_92 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Quote-to-Order8% - 12%- Commerce and Order Processing
  • 1. Commerce Cloud capabilities
  • 2. Customer purchasing experience
  • 3. Order capture
Topic 2: Service-to-Loyalty8% - 12%- Customer Retention
  • 1. Customer loyalty concepts
  • 2. Experience management
  • 3. Customer satisfaction measurement
Topic 3: Analytics and Integration8% - 12%- Reporting and Platform Services
  • 1. SAP Analytics capabilities
  • 2. Data management concepts
  • 3. Integration architecture
  • 4. Embedded analytics
Topic 4: Opportunity-to-Quote12% - 20%- Sales Execution
  • 1. Pricing concepts
  • 2. Sales process optimization
  • 3. Quotation management
  • 4. Product configuration
Topic 5: Contact-to-Lead12% - 20%- Marketing Foundations
  • 1. Lead generation
  • 2. Marketing analytics
  • 3. Customer segmentation
  • 4. Campaign management
Topic 6: Lead-to-Opportunity12% - 20%- Sales Development
  • 1. Sales analytics
  • 2. Account and contact management
  • 3. Opportunity management
  • 4. Lead qualification
Topic 7: Order-to-Service8% - 12%- Service Operations
  • 1. Customer service engagement
  • 2. Case management
  • 3. Service request processing
Topic 8: Lead-to-Cash Process Overview8% - 12%- End-to-End Business Process
  • 1. Customer engagement journey
  • 2. Lead-to-Cash lifecycle
  • 3. Integration across SAP solutions
Topic 9: Introduction to the Intelligent Enterprise and SAP C/4HANA8% - 12%- Intelligent Enterprise Overview
  • 1. Digital transformation concepts
  • 2. SAP C/4HANA portfolio overview
  • 3. SAP Intelligent Suite

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