Salesforce Certified Sales Cloud Consultant : Sales-Con-201

  • Exam Code: Sales-Con-201
  • Exam Name: Salesforce Certified Sales Cloud Consultant
  • Updated: Jul 25, 2026   Q&As: 192 Questions and Answers
  • Q & A: 192 Questions and Answers

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About Salesforce Certified Sales Cloud Consultant : Sales-Con-201 Exam

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Salesforce Sales-Con-201 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Account and Contact Management12%- Account hierarchy and relationships
- Contact management best practices
Topic 2: Opportunity Management17%- Forecasting and quota management
- Opportunity stages and pipeline management
Topic 3: Lead Management12%- Lead qualification and conversion
- Lead scoring and routing
Topic 4: Sales Cloud Analytics10%- Sales metrics and KPIs
- Reports and dashboards for sales
Topic 5: Practical Application of Sales Cloud Expertise33%- Scalability and maintainability
- Sales Cloud implementation strategies
- Customer success and solution delivery
Topic 6: Sales Cloud Configuration16%- Sales processes and workflows
- Sales Cloud features and customization
Salesforce Certified Sales Cloud Consultant Sample Questions:

1. Universal Containers is in the planning phase of its Sales Cloud implementation. In a recent discussion, the CEO expressed a desire to measure the return on investment (ROI) of its sales and marketing efforts by location.
Which solution should the consultant recommend?

A) Track total opportunity pipeline by lead source and location.
B) Track total accounts created by lead source and location.
C) Track total cases submitted by lead source and location.


2. Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.
Which additional key metric should the consultant recommend?

A) Events synchronized in the last 30 days
B) Cases closed in the last 30 days
C) Opportunities created in the last 30 days


3. Sales managers at Cloud Kicks want to create a sales dashboard of key performance indicators (KPIs) to measure day-to- day operations.
Which key metric should the consultant include in the dashboard?

A) Number of updated opportunities
B) Number of marketing qualified leads (MQL)
C) Number of outbound calls made over a period of time


4. The Cloud Kicks global sales team has asked for a simpler way to view and manage its opportunity pipeline.
The team is often responsible for hundreds of deals at a time across multiple countries and currencies. The sales reps have suggested using the Kanban view.
What is a consideration when using the Kanban view?

A) It can display up to 10 fields per card.
B) It can show roll-up summary fields for Currency fields.
C) It can summarize records by Currency fields.


5. Cloud Kicks uses an external Enterprise Resource Planning (ERP) application to process its orders. The ERP application needs to receive data about opportunities when the opportunity closes.
Which solution should the consultant recommend?

A) External Relationship with custom object
B) Salesforce Connect
C) Outbound Message with record-triggered flow


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: C

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