CompTIA A+ Certification Exam: Core 2 : 220-1202

  • Exam Code: 220-1202
  • Exam Name: CompTIA A+ Certification Exam: Core 2
  • Updated: Aug 17, 2026   Q&As: 483 Questions and Answers
  • Q & A: 483 Questions and Answers

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CompTIA 220-1202 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Operational Procedures21%- IT service management
  • 1. Documentation and change management
    • 2. Backup and recovery processes
      • 3. Disaster recovery planning
        - Safety and compliance
        • 1. Workplace safety procedures
          • 2. Privacy and regulatory compliance
            • 3. Environmental controls
              - Communication and professionalism
              • 1. Incident reporting
                • 2. SLA management
                  • 3. Customer service techniques
                    Topic 2: Security28%- Network and application security
                    • 1. Wireless security protocols
                      • 2. Firewalls and security appliances
                        • 3. Encryption technologies
                          - Security fundamentals
                          • 1. Permissions and access control
                            • 2. Zero Trust concepts
                              • 3. Authentication and authorization
                                - Threats and mitigation
                                • 1. Malware types and removal
                                  • 2. Data protection and disposal
                                    • 3. Social engineering prevention
                                      Topic 3: Software Troubleshooting23%- Operating system issues
                                      • 1. Boot errors and startup problems
                                        • 2. Update and driver failures
                                          • 3. System crashes and performance issues
                                            - Application and security troubleshooting
                                            • 1. Application crashes and errors
                                              • 2. Installation and compatibility problems
                                                • 3. Security-related issues and fixes
                                                  - Mobile device troubleshooting
                                                  • 1. Performance and battery problems
                                                    • 2. Connectivity and synchronization issues
                                                      • 3. App and OS update failures
                                                        Topic 4: Operating Systems28%- Mobile operating systems
                                                        • 1. Mobile device management
                                                          • 2. Android and iOS configuration
                                                            • 3. App installation and security settings
                                                              - macOS, Linux, and Chrome OS basics
                                                              • 1. System configuration and maintenance
                                                                • 2. Command-line operations
                                                                  • 3. Installation and navigation
                                                                    - Windows installation, configuration, and management
                                                                    • 1. Windows 10/11 features and settings
                                                                      • 2. Command-line tools and scripting
                                                                        • 3. File systems, partitions, and storage management
                                                                          • 4. Device drivers and system updates
                                                                            CompTIA A+ Certification Exam: Core 2 Sample Questions:

                                                                            1. An organization is experiencing an increased number of issues. A technician notices applications that are not installed by default. Users are reporting an increased number of system prompts for software licensing. Which of the following would the security team most likely do to remediate the root cause?

                                                                            A) Remove users from the local admin group.
                                                                            B) Deploy an internal PKI to filter encrypted web traffic.
                                                                            C) Enable stricter UAC settings on Windows.
                                                                            D) Implement stronger controls to block suspicious websites.


                                                                            2. A customer must access the contents of the AppData folder, which is in the local user profile.
                                                                            Which of the following should a technician configure so the customer can easily navigate to this location?

                                                                            A) Privacy
                                                                            B) Indexing
                                                                            C) File Explorer Options
                                                                            D) Ease of Access


                                                                            3. An international traveler is concerned about others accessing the contents of their smartphone if it is lost or stolen. The traveler has enabled biometrics. Which of the following additional security measures further reduces the risk of unauthorized data access?

                                                                            A) Device encryption
                                                                            B) PIN code screen lock
                                                                            C) Remote backups
                                                                            D) Location tracking


                                                                            4. A user's workstation shows a high number of advertisements when they access the internet.
                                                                            Which of the following should a technician investigate first?

                                                                            A) Network configuration
                                                                            B) Web browser settings
                                                                            C) Cache size
                                                                            D) Antivirus


                                                                            5. After a local company office was destroyed by a hurricane, the company files an insurance claim for equipment replacement. The company maintained current, off-site backups. Which of the following is the most important information to provide to the insurance company?

                                                                            A) Warranty information
                                                                            B) Topology diagram
                                                                            C) Inventory list
                                                                            D) Software licensing


                                                                            Solutions:

                                                                            Question # 1
                                                                            Answer: A
                                                                            Question # 2
                                                                            Answer: C
                                                                            Question # 3
                                                                            Answer: A
                                                                            Question # 4
                                                                            Answer: B
                                                                            Question # 5
                                                                            Answer: C

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