Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

  • Exam Code: Slack-Admn-201
  • Exam Name: Salesforce Certified Slack Administrator
  • Updated: Aug 07, 2026   Q&As: 212 Questions and Answers

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Salesforce Slack-Admn-201 Exam Syllabus Topics:
SectionWeightObjectives
Topic 1: Fundamentals9%- Navigate the Slack Admin console
- Differentiate between Slack plans and features
- Understand Slack roles and responsibilities
Topic 2: Channel & User Group Administration28%- Convert public channels to private channels
- Configure channel management policies
- Manage user groups and channel permissions
- Implement channel naming conventions and best practices
- Manage default channels and required channels
Topic 3: Enabling Slack Success15%- Use analytics and reporting to measure engagement
- Create help channels for user support
- Drive organizational collaboration and productivity
- Promote best practices and user adoption
Topic 4: Workspace Administration9%- Understand Enterprise Grid organization vs single workspace
- Manage workspace settings and configurations
- Configure workspace-level and org-level policies
Topic 5: App Administration10%- Manage integrations and workflows
- Understand Slack Connect for inter-organization collaboration
- Configure app permissions and settings
- Manage app approvals and app directory
Topic 6: Security15%- Manage DLP (Data Loss Prevention) and retention policies
- Configure domain and IP restrictions
- Configure security policies and compliance settings
- Monitor and audit workspace activity
- Enable multi-factor authentication (MFA)
Topic 7: User Lifecycle Management14%- Configure single sign-on (SSO) and identity management
- Manage user roles and admin roles
- Handle user onboarding and offboarding
- Configure user provisioning and deprovisioning
Salesforce Certified Slack Administrator Sample Questions:

1. Tracy works on a marketing team and needs to collaborate with a marketing vendor for a new project being planned in various channels.
To ensure the project is not delayed, Tracy must approve the new member invitations. Which statement is true about roles in this scenario?

A) Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
B) Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Single-Channel Guest role for the marketing vendor.
C) Tracy should use the Admin role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.
D) Tracy should use the Member role for the workspace invite and to approve new members, and she should use the Multi-Channel Guest role for the marketing vendor.


2. The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)

A) Whether to enable admin-approved apps
B) Who can create and archive channels
C) Who is allowed to add custom emoji
D) Who can invite new members


3. You're a Slack admin reviewing an approval request for an app to be used in your organization.
You notice that a particular app requires permission to "Send messages as @bot." Which bot scope will need to be assigned to the app to grant the requested permission?
(Select the best answer.)

A) chat:write
B) chathistory
C) admin.conversations:read
D) admin.apps:write


4. You are a Workspace Owner and the product manager for a snowboard manufacturing company based in Vancouver, Canada.
As product manager for the company's RebelX line, you are responsible for all aspects of production, including managing your supplier relationships. You have a connected channel called #supplier-bindings with one of your suppliers based in Osaka, Japan, and you use this channel to plan shipments of bindings and manage all interactions with this supplier.
Unfortunately, one of the supplier's deliveries has not arrived, and if you don't receive it by next week, your inventory and sales will be negatively affected.
Because of the timezone difference, you need to notify all channel members about the delay so they are aware as soon as possible or tomorrow morning at the start of the business day.
What should you do?

A) Send an @everyone in a message to your workspace-wide #general channel.
B) Send a message that includes an @channel and @everyone to #supplier-bindings.
C) Direct message your key contact who belongs to the connected channel, so they are directly informed.
D) Send a message that includes an @channel and @here to #supplier-bindings.


5. You're an Org Owner for your organization's Slack Enterprise Grid instance.
Your organization has several Slack Connect channels used to communicate with vendors, and you're concerned about unauthorized vendors contacting your members.
Which setting should you enable to prevent this from happening?
(Select the best answer.)

A) Restrict Slack Connect to a specific workspace so that only users who have access to that workspace can also access your Slack Connect channels.
B) Adjust the Slack Connect for direct messages settings so that only Org Admins and Org Owners can send and accept direct messages (DMs) from outside organizations.
C) Set up the custom messaging in Guidelines for using Slack Connect with the policy for communicating with approved vendors only.
D) Disable the Use Slack Connect with free teams option so that only paid workspaces can access your Slack Connect channels.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A,D
Question # 3
Answer: A
Question # 4
Answer: D
Question # 5
Answer: B

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