Nokia SDM_2002001030 : SDM Certification - PS NSOP

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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. What approach and external interfaces are defined by the Operations Model?

A) The Operation Model includes all aspects of a NwOps operations approach (e.g. processes, organizations, roles) and defines the interfaces towards 3rd parties and Subcontractors.
B) The Operation Model includes all aspects of a common NwOps & NPO operations approach (e.g. processes, organizations, roles), interfaces towards Care & NI are out of scope.
C) The Operation Model includes all internal aspects of a NwOps operations approach (e.g. processes, organizations, roles), all interfaces are defined externally from the Operations Model by Solutions Team and Procurement.
D) The Operation Model includes all aspects of a common NwOps & NPO operations approach (e.g. processes, organizations, roles) and defines the interfaces towards Care & NI, if needed.

2. Proposed changes from a Change Management process always require a new or revised:

A) Cost baseline.
B) Estimation of changes to cost, Schedule and resource plan.
C) Network Operations team organization.
D) Procurement plan.

3. The Operations Manager is only authorized to place orders to vendors:

A) 1. within the approved scope of the operations delivery
2.within the guidelines and definitions documented in the Procurement Plan
3.using suppliers with good reputation and a good personal relationship with the Operations Manager
4.sending the PO in written form such as email or fax.
B) 1. if CT Head gave instruction for the order
2.they are within the guidelines and definitions documented in the Procurement Plan
3.he has received a written offer from the supplier
4.using SAP.
C) 1. it is within the approved scope of the Operations Delivery
2.they are within the guidelines and definitions documented in the Procurement Plan
3.using suppliers which have been approved for this specific project and with which valid frame contracts exist or are provided by Procurement.
4.using SAP.
D) 1. after Gate 6 of the NSN Sales Process
2.if the Operations Manager has informed the procurement department
3.using suppliers which have been approved for this specific project and with which valid frame contracts exist or are provided by Procurement.
4.sending PO through email or fax to the supplier

4. What BEST describes Work Order Management?

A) Receive, manage the work orders and their work flow, change the workflow as necessary, check the impact of the work order on the network, execute the work order.
B) Receive, generate where applicable and manage work orders and their work flow, plan work order execution, Create reports.
C) Collect work orders, define work orders priority list, check the compatibility of the work order with the network configuration, run the work order, create report.
D) Receive the work order request and assign, On completion, create work order report.

5. What are the key functions for an FM Manager

A) SLA & OLA handling, reporting,
B) Trouble Ticket Management, SLA & KPI handling, Alarm Monitoring Management
C) OLA & KPI handling, Work Order Management, reporting
D) Performance Monitoring and reporting, OLA Management, Work Order handling

Solutions: