Cisco 642-415 : Unified Communications Architecture and Design

  • Exam Code: 642-415
  • Exam Name: Unified Communications Architecture and Design
  • Updated: Aug 05, 2026   Q&As: 61 Questions and Answers

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Cisco 642-415 Exam Syllabus Topics:
SectionObjectives
Call Control Deployment Models- Single-site call control deployment considerations
- Multi-site centralized and distributed deployment models
Cisco Unified Communications Manager Cluster Design- Redundancy and cluster services selection
- Hardware and LDAP integration requirements
Business and Technical Assessment- Identify technical requirements related to call control
- Identify business requirements for Unified Communications design
Dial Plan and Numbering Design- Hierarchical and scalable numbering plans
- Directory number design and call coverage mechanisms
VoIP Connectivity and Resources- Media resources, conferencing, and MoH planning
- PSTN connectivity and hardware selection
Security, QoS, and Environmental Requirements- Security considerations in UC design
- Environmental, power, and physical space requirements
Network Topology for Voice and Data- LAN design considerations for voice/data convergence
- WAN topology and remote survivability

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