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Cisco 500-052 : Deploying Cisco Unified Contact Center Express
- Exam Code: 500-052
- Exam Name: Deploying Cisco Unified Contact Center Express
- Updated: Jul 27, 2026 Q&As: 90 Questions and Answers
About Cisco 500-052 Exam
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Cisco 500-052 Exam Certification Details:
| Exam Name | Deploying Cisco Unified Contact Center Express |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Recommended Training | Deploying Cisco Unified Contact Center Express (UCCXD) v6.0 |
| Exam Registration | PEARSON VUE |
| Exam Code | 500-052 UCCXD |
| Duration | 60 minutes |
| Exam Price | $300 USD |
| Number of Questions | 45-55 |
| Sample Questions | Cisco 500-052 Sample Questions |
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Cisco 500-052 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Design a Unified Contact Center Express System Deployment | 32% | - Perform customer capacity planning - Evaluate and recommend different configuration options - Determine customer required features - Identify available configuration and ordering tools |
| Topic 2: Implement a Unified Contact Center Express System | 40% | - Use the Unified Contact Center Express Application Editor - Configure Unified Contact Center Express software and provision users - Examine the Cisco Business Edition 6000 competitive landscape - Describe the process for installing Unified Contact Center Express software and hardware |
| Topic 3: Operate a Unified Contact Center Express System | 28% | - Troubleshoot Unified Contact Center Express - Monitor system operations in Unified Contact Center Express - Perform patching, upgrading, and license additions - Identify basic Unified Contact Center Express user tasks |
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