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| Section | Objectives |
|---|---|
| Topic 1: System Administration and Troubleshooting | - Common deployment issues - Monitoring tools and logs |
| Topic 2: Avaya IX Calling Architecture | - Deployment models (on-premises / hybrid) - Solution design principles - Core platform components |
| Topic 3: Call Control and Signaling | - Call routing and dialing plans - SIP fundamentals in Avaya IX |
| Topic 4: Integration and Interoperability | - PSTN connectivity - Third-party SIP integration |
| Topic 5: Endpoints and Devices | - Device provisioning and management - IP deskphones and soft clients |
Avaya IX™ Calling Design is an official Avaya certification exam, registered under the code 31860X. Passing it awards the Avaya IX™ Calling Design certification, a credential at the Professional level. It also connects to Avaya IX™ Contact Center, Avaya Solutions Architect, Avaya Implementation Engineer. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.
Recommended prior experience with Avaya communication solutions and IP telephony concepts.
Policies get revised, so confirm the current requirements before you register.
Avaya IX™ Calling Design registration is handled through the official channels below.
For scheduling purposes: the exam is delivered Computer-based exam delivered via authorized Avaya testing platforms or Pearson VUE (availability may vary by region)..
Yes, Avaya recommends the following training for Avaya IX™ Calling Design candidates.
Complement any training with the 62 practice questions in the DumpsTests 31860X package, because repeated application is what turns course knowledge into a passing score.
Yes. DumpsTests offers a free demo of the Avaya IX™ Calling Design questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.
Your money is protected by a 100% money-back guarantee with defined conditions. Take the Avaya IX™ Calling Design exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.
Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.
Avaya IX™ Calling Design is organized into 5 official domains. The most heavily weighted are Call Control and Signaling, System Administration and Troubleshooting, and Integration and Interoperability. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.
A customer wants to prevent additional calls from being established, and to preserve the quality active calls when the capacity limit on the WAN link is reached. The branch inter-office communication use rate is one trunk for every 20 users over the customer's star topology WAN. 600k of the WAN bandwidth is dedicated to voice.
Assuming G.729 (30k bandwidth per call) is used, which Call Admission Control (CAC) limit will meet the customer s requirement?
Correct Answer: A 🗳️
You are helping a new Sales Engineer learn about Avaya Aura survivability. If a branch that has only SIP devices and has deployed a Survivable Remote Communication Manager and Session Manager, the engineer wants to know what happens when the connection to the Avaya Aura core is down.
What are two things you would tell the engineer? (Choose two.)
Correct Answer: B,C 🗳️
A customer is interested in deploying geo-redundant System Managers. Which two requirements would they need to know? (Choose two.)
Correct Answer: C 🗳️
You are designing media gateways at remote locations for a customer. They have requested the following:
* Analog telephone calls go through the PSTN in case of power outage.
* Redundant power supply
* The same administrative and telephone functionality during WAN outage Which design meets these customer requests?
Correct Answer: B 🗳️
A customer has asked you to provide a design for a 1,400 H.323 stations and eight T-is. You have provided the following design:
* Communication Manager Simplex
* Two G450 Media Gateways
* Eight T1Media Modules
* 1,400 - 9611G IP Phones
* 1,400 - Core Licenses
The customer responds that the following changes need to be made to the design:
* Change all the H.323 stations to SIP stations.
* Add 2 additional T1s to the design as the customer has higher traffic than initially thought.
* All users will need to be able to use the Skype for Business client for telephony.
Which two changes need to be made to the design to comply with the customer's revised requirements?
(Choose two.)
Correct Answer: B 🗳️
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