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Oracle Policy Automation Cloud 2019 Implementation Essentials Sample Questions:

1. Which three rules will fail validation?
A)

B)

C)

D)

E)

A) Option B
B) Option C
C) Option D
D) Option A

2. The federal poverty level for a family is the minimum amount of gross income that a family needs for certain basic necessities, such as transportation, food and shelter. This level is determined according to the number of members in the household.
A household of one member has a federal poverty level of $11,700.00, while a household with two members has a federal poverty level of $15,930 and a household of three members has a federal poverty level of
$20,090.
Your policy model needs to determine the federal poverty level for the family.
Which option is the input attribute based on the above source material?

A) the number of members in the household
B) the income that the family needs for certain basic necessities
C) the minimum amount of gross income
D) the minimum amount of gross income of the family in U.S. Dollars
E) the federal poverty level

3. Which two use cases are suitable for Policy Automation?

A) creating a repository for storing and cataloging policy manuals
B) creating an online calculator to determine the amount of a discount or subsidy
C) managing the security of customer data in another application
D) providing interactive advice on who may be eligible for a product or benefit
E) routing incidents and tasks to appropriate team members
F) discovering new policy rules through self-learning predictive analytics on previously collected data

4. You are creating a new interview for the Service Cloud Customer Portal, and you wish to load the current logged-in contact's first name, last name, and telephone number into your interview for use in individual fields on a form.
After setting up your data connection, how must you accomplish this in the minimum number of steps?

A) Create separate attributes for the first and last name, a number attribute for the phone number, and set the interview to be accessible for contact center staff accounts.
B) Create separate attributes for the first and last name, a number attribute for the phone number, and set the interview to not require the contact to log in.
C) Set the interview to require the contact to log in to the Customer Portal but do not create any attributes, because any data related to the logged-in user can always be loaded.
D) Create separate attributes for the first name, last name, and phone number. Set the interview to require the contact to log in to the Customer Portal, then set the mapped-out values for each attribute.
E) Create separate attributes for the first name, last name, and phone number. Set the interview to require the contact to log in to the Customer Portal, then set the mapped-in values for each attribute.

5. Which two statements are true regarding the use of logical connectors in rules?

A) The "or" connector increases the number of conditions that must be met for a conclusion to be satisfied.
B) If a Boolean conclusion uses three conditions joined by "and" connectors, the conclusion is true if at least one condition is satisfied.
C) A rule may use both "and" and "or" connectors to link conditions for the same conclusion.
D) The "and" connector may be used at multiple condition levels within the same rule.

Solutions: