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ServiceNow PR000370 : ServiceNow Certified System Administrator
- Exam Code: PR000370
- Exam Name: ServiceNow Certified System Administrator
- Updated: Sep 16, 2026 Q&As: 60 Questions and Answers
About ServiceNow PR000370 Exam
If your day is already spent on a phone and tablet, studying on paper is relief, not nostalgia. The printable ServiceNow Certified System Administrator PDF from DumpsTests carries all 60 practice questions — healthy for your eyes in 2026's screen-heavy world.
ServiceNow PR000370 Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified System Administrator (CSA) |
| Exam Number: | PR000370 |
| Related Certifications: | ServiceNow Certified Implementation Specialist (CIS) tracks ServiceNow Certified Application Developer (CAD) |
| Passing Score: | Cut score not publicly disclosed (result is pass/fail based on predetermined scoring) |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | No expiry (subject to delta/maintenance requirements) |
| Exam Format: | Computer-Based Test (CBT), Multiple Select (Select All That Apply), Multiple Choice (Single Answer) |
| Exam Price: | USD ~300 (voucher cost; may vary by region) |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Sample Questions: |  |
| Exam Way: | Delivered via Pearson VUE test centers or online proctored (OnVUE) computer-based exam. |
| Pre Condition: | Completion of ServiceNow Fundamentals course and recommended experience with ServiceNow administration tasks (3–6 months practical use). |
| Official Syllabus URL: | https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554 |
ServiceNow PR000370 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Database Management and Platform Security | 30% | - Database & Security Topics
|
| Self Service & Automation | 20% | - Automation Tools
|
| Instance Configuration | 10% | - Configuration Tasks
|
| Configuring Applications for Collaboration | 20% | - Collaboration Features
|
| Platform Overview and Navigation | 7% | - ServiceNow Platform Overview
|
| Data Migration and Integration / Introduction to Development | 13% | - Development & Integration
|
ServiceNow Certified System Administrator Exam FAQ
The ServiceNow Certified System Administrator blueprint divides into 6 domains — including Configuring Applications for Collaboration (20%), Self Service & Automation (20%), Instance Configuration (10%). Those weights tell you where the points live; plan revision time in the same proportions. The full subtopic list appears above.
Completion of ServiceNow Fundamentals course and recommended experience with ServiceNow administration tasks (3–6 months practical use). Eligibility rules change occasionally, so confirm them on the official page (official PR000370 exam page) before booking.
Yes — the free ServiceNow Certified System Administrator demo at DumpsTests shows real questions and answers before you pay. Every purchase includes 365 days of free updates, renewable later at 50% off.
The official format: 90 minutes, 60 questions. That ratio is the real challenge, so practice pacing — time-box each question, mark the stubborn ones, and run full simulations in the DumpsTests PC test engine until the clock stops being scary.
The ServiceNow Certified System Administrator is ServiceNow's official exam for the ServiceNow System Administrator credential (Associate level). In the job market it works as portable proof of skill — more interviews, better offers. It pairs naturally with ServiceNow Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CIS) tracks.
Two promises. Delivery: payment triggers an automatic email within a minute — instant download, unlimited devices, 24/7 help if nothing arrives within 2 hours. Refund: take the corresponding PR000370 exam within 60 days of purchase, and if you fail, send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Prefer a swap? Exchange for two equal-value products free.
USD ~300 (voucher cost; may vary by region) per attempt; Cut score not publicly disclosed (result is pass/fail based on predetermined scoring) to pass. Since a retake bills the full fee again, rehearse with the 60 practice questions from DumpsTests until your mock scores clear the bar with room to spare.
ServiceNow Certified System Administrator Sample Questions:
Question #1
Which of the following statement describes the purpose of an Order Guide?
- A. Order Guide provide the ability to order multiple, related items as one request
- B. Order Guides take the user directly to the checkout without prompting for information
- C. Order Guide provide a list of guidelines for Administrators on how to set up item variables
- D. Order Guides restrict the number of items in an order to only one item per request
Correct Answer: A 🗳️
Question #2
Which of the following is used to initiate a flow?
- A. An Event
- B. A Trigger
- C. Core Action
- D. A spoke
Correct Answer: B 🗳️
Question #3
Which three Variable Types can be added to a Service Catalog Item?
- A. Number List, Single Line Text, and Reference
- B. Multiple Choice, Select Box, and Checkbox
- C. True/False, Checkbox, and Number List
- D. True/False, Multiple Choice, and Ordered
Correct Answer: B 🗳️
Question #4
Access Control rules may be defined with which of the following permission requirements? (Choose three.)
- A. Groups
- B. Roles
- C. Assignment Rules
- D. Scripts
- E. Conditional Expressions
- F. User Criteria
Correct Answer: B,D,E 🗳️
Question #5
From the User menu, which actions can a user select? (Choose three.)
- A. Order from Service Catalog
- B. Elevate Roles
- C. Log Out ServiceNow
- D. Approve Records
- E. Send Notifications
- F. Impersonate Users
Correct Answer: B,C,F 🗳️
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