Genesys GCP-GC-IMP : Genesys Cloud Certified Professional - Implementation

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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You must work closely with before completing configurations for external SIP trunks.

A) Genesys
B) The Resource Center
C) Your carrier
D) Your designated contact

2. Where should the WAN interface of the Edge appliance connect?

A) A network segment connected directly to Customer Care.
B) A network segment that has access to your internal LAN.
C) A network segment that is not accessible to the public Internet.
D) A network segment that has outbound access to the public Internet.

3. You just added 53 employees to Genesys Cloud. John Camper emailed you to say that everyone around him received an invitation email to Genesys Cloud, but he didn't. You want John to be able to use the features and functions of Genesys Cloud. What can you do to provide Jonn with his login credentials? (Choose two.)

A) Tell John to be patient and wait for the email to arrive.
B) Resend the invite.
C) Add John to Genesys Cloud again so that a new invitation will be generated.
D) Reset John's password and let him know the password to log in with.
E) Submit a ticket to Genesys Cloud support.

4. Where can you add the preconfigured settings of the phones?

A) Admin > Telephony > Phone Management > Calls
B) Admin > Telephony > Phone Management > Base Settings
C) Admin > Telephony > Phone Management > Phones

5. Choose the types of available Phone Trunks in Genesys Cloud. (Choose two.)

A) Gateway
B) SIP
C) Outbound Proxy
D) WebRTC

Solutions: